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Vtholic HK
E-commerce Website and App

From social commerce to independent e-commerce, free from platform constraints

Luxury E-commerce

Project Key Features

Expanded Sales Channels

Real-time Inventory Management

Simplified Member Management

Luxury E-commerce Background

service

#UX/UI Design #AppDevelopment #WebsiteDesign

highlight

#OpenOnlineStore #MembershipSystem #POS

technology

#Flutter #Figma

Luxury E-commerce Background

Vtholic HK specializes in the consignment and sale of luxury branded goods, primarily leveraging social media platforms for marketing and sales, successfully building a substantial customer following.

However, repeated suspensions of its social media pages and accounts have resulted in the loss of its established customer base, significantly affecting its business operations.

Luxury E-commerce Solution

Independent E-commerce Platform flexibility

Vtholic sought IT and business consulting from Better Pi to establish an independent and sustainable sales platform to address existing operational risks.

We recommend Vtholic adopt an e-commerce system with a dedicated website and app as primary sales channels to enhance stability, reduce customer loss, collect precise data, develop a membership system, and implement targeted marketing to strengthen customer ties and boost revenue.

Enhancing Brand ImageDesign

Brand image significantly enhances customer trust in a business, which is particularly crucial for Vtholic, a company specializing in the sale and consignment of luxury goods. As online sales are the primary channel for Vtholic, the design of its website and app is critical. The design team, recognizing that Vtholic's customer base is predominantly female, opted for a feminine design aesthetic, using colors to convey a sense of elegance and sophistication. This aligns with the business of selling luxury handbags, strengthening brand marketing, boosting customer confidence, and increasing purchase intent.

Luxury E-commerce showcase
The design adopts soft pink and burgundy as primary tones to create a feminine, elegant, and sophisticated aesthetic, aligning with the business of selling luxury handbags.

CRM Optimizes Customer LoyaltyRetention

Beyond brand image, Customer Relationship Management (CRM) is also a crucial element in boosting sales revenue. We have established a clear and user-friendly membership management system for Vtholic. Through this system, businesses can more conveniently organize customer personal data, order history, and other information. They can also establish membership programs, such as a points system, and launch various member offers to encourage customer purchases, further strengthening their relationships with customers.

Luxury E-commerce showcase
Members earn points with every purchase and can easily track their balance and usage within the App, promoting transparency.
Luxury E-commerce showcase
Earned points can be exchanged for discounts or rewards when shopping via the App or website, which attracts customers to shop again and fostering loyalty.

OrderReal-Time Order and Inventory Status

Invoice will be emailed to customers automatically with real-time order status updates, boosting efficiency and satisfaction without manual intervention.

Unique consignment items are sold online and offline. Integrating inventory in the e-commerce system synchronizes product status instantly, which prevents overselling and safeguards customer experience.

Luxury E-commerce showcase
The App and the website allow customers to check their order status, and the system will automatically send them email notifications when any changes are made.
Luxury E-commerce showcase
Once the last item is sold in-store or online, the online store and the administrator backend will immediately display "out of stock" to prevent overselling.

BenefitsReliable E-commerce Sales Channels

With the launch of its independent e-commerce software, Vtholic is no longer restricted by social media platforms, establishing a stable online sales channel that helps build a loyal customer base and increase sales revenue.

Compared to off-the-shelf e-commerce modules, the design of this customized software aligns more closely with the brand's style. Its flexible features, such as the inventory management tailored for consignment services, streamline operations and grant Vtholic the confidence to boldly advance their online marketing strategies.

The Client SaysFeedbacks

Clinic Booking App testimonial avatar

Now that we have our own independent online store, we are no longer constrained by changes on Facebook and Instagram, making our business more secure. Beyond boosting sales, our self-owned App and Web platform feature a more unique design style compared to other online stores, coupled with various flexible online store functionalities, adding significant possibilities for our online marketing!

Alan, Director

Vtholic HK

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