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Hey Trip Matching Platform

One-stop Limousine Hailing

Ride-hailing App

Project Key Features

Online Presence Enhancement

Self-service Booking System

Fleet Management Optimization

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service

#UX/UI Design #MatchingPlatform #FleetManagement

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#Car-Hailing #24/7Booking #OnlinePayment

technology

#Flutter #Figma #GPS

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As a leading limousine rental company in Hong Kong, Hey Trip is committed to providing top-notch airport pick-up services to high-end customers who value travel quality and convenience. However, due to the fierce competition in the car-hailing market and the impact of the pandemic, the demand for airport transportation has significantly decreased, severely affecting the company's business.

To overcome these challenges, they have undergone a digital transformation and changed their business model. They decided to develop Hey Trip, a mobile application that allows them to expand their services throughout Hong Kong and recruit other professional fleets to join their network. Coupled with online marketing campaigns, they aim to attract high-spending customers from various industries, benefiting the entire industry.

Ride-hailing App Solution

Customized Platform System

Unlike the other car-hailing apps meant for independent or taxi drivers, Hey Trip's professional fleet required a specialized platform with tailored functions to meet their unique needs.

Better Pi has extensive experience developing similar mobile applications and is a 100% Hong Kong-based team with a deep understanding of the habits and needs of Hong Kong car-hailing users, giving Hey Trip the confidence to select us as their app developer.

Sharp Design Improves Online PresenceDesign

The main goal of this mobile application is to increase public awareness and establish a clear market position for Olimos limousine rental service, which exclusively employs drivers from professional fleets with legal licenses and high-level training. To achieve this, developing a strong online image through mobile app is the most effective approach.

A user-friendly and intuitive interface will be the key to attracting downloads and encouraging usage, leading to success for this mobile app.

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The strong contrast of bright yellow and white effectively conveys Hey Trip's energetic and youthful brand image. The color scheme is versatile to work well in both indoor and outdoor settings, while also being optimized for use in various ambient lighting conditions, ensuring a seamless user experience.

Self-service Booking Saves Time and ManpowerAutomation

Managing a large number of fleets and appointments can quickly become overwhelming, especially when relying on manpower to answer calls or reply to WhatsApp appointments. To address this issue, this mobile app allows passengers to book in real-time 24/7, reducing the time and manpower required.

Other car-hailing apps often come with common problems such as difficulty finding a car during peak times, drivers arriving late, and subpar driving quality. In contrast, Hey Trip places great importance on the riding experience and safety of its passengers, and has added various features to eliminate these issues.

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Users can see reviews on drivers’ performance, detailed vehicle information, real-time tracking of vehicle locations. These features help to enhance passengers' sense of security and give accurate predictions of waiting times.
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Features to minimize number of late arrivals and last-minute cancellations - Real-time appointment schedule, in-app reminders of reserved rides, charging full fare for last-minute cancellations and late arrivals.

InsightFleet Management Optimization

The platform produces refined monthly reports on order volumes and revenue, enabling insightful decisions that elevate operational excellence.

The app's clear interface delivers real-time vehicle location, order status, and driver hours, empowering managers to optimize resources and boost fleet efficiency.

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The system generates monthly reports, drivers’ monthly order volume, income, and profit.
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The interface displays real-time vehicle positions, making it easier for fleet managers to mobilize resources and optimize efficiency.

Benefits Enhancing Limousine Services and Cross-Border Potential

This matching platform not only highlights the uniqueness of Hey Trip's limousine rental services to Hong Kong citizens, but also strengthens the management of their professional fleet. It serves as a testament to the potential of Hey Trip's business model and lays the groundwork for future expansion into cross-border pick-up services between China, Hong Kong, and Macau.

The Client SaysFeedbacks

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Better Pi understands how we operate and what we need for our limousine service. They designed an Electric Car Rental Mobile App, Hey Trip, which greatly improves our fleet management, expands the scale of joint operation, and improves the quality of passenger experience. Thanks to Better Pi, our electric car pick-up service is now differentiated from competitors, and led us to a successful digital transformation.

Diana Kong, Director

Hey Trip

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